CarBot (“we,” “us,” or “our”) operates CarBot.monster. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.
SMS & Mobile Messaging — Important
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
By providing your mobile phone number and opting in to SMS communications from CarBot, you consent to receive text messages related to your vehicle search activity, deal updates, and service notifications.
Message frequency: Varies based on your search activity. You will only receive messages relevant to your active CarBot session.
Message and data rates may apply.
To opt out: Reply STOP to any message at any time. You will receive one confirmation message and no further texts will be sent.
For help: Reply HELP or contact us at support@carbot.monster.
1Information We Collect
We collect information you provide directly to us, including:
- Email address — when you join our waitlist or create an account
- Mobile phone number — only if you explicitly opt in to SMS notifications
- Vehicle search preferences — make, model, year, mileage, ZIP code, and budget parameters you enter
- Usage data — how you interact with our platform, including pages visited and features used
2How We Use Your Information
We use the information we collect to:
- Operate and improve the CarBot service
- Send you waitlist updates and product announcements via email
- Send you transactional SMS messages related to your vehicle search, if you have opted in
- Analyze usage patterns to improve our AI agents and user experience
- Respond to your questions and support requests
3SMS Opt-In and Consent
CarBot will only send SMS messages to users who have explicitly opted in. Opt-in occurs when you:
- Check an opt-in checkbox on our website or sign-up form, or
- Provide your mobile number and affirmatively request SMS updates during onboarding
Your opt-in consent is specific to CarBot and will not be used by any other company or service. We do not acquire consent lists from third parties.
4Data Sharing and Disclosure
We do not sell, rent, or share your personal information — including your mobile phone number — with third parties for marketing or promotional purposes.
We may share your information only in the following limited circumstances:
- Service providers: Trusted vendors who help us operate our platform (such as email delivery and SMS infrastructure providers), bound by confidentiality agreements and only authorized to use your data to provide services to us
- Legal requirements: If required by law, regulation, or valid legal process
- Business transfers: In the event of a merger, acquisition, or sale of assets, with prior notice to you
5Data Retention
We retain your personal information for as long as necessary to provide our services, or as required by applicable law. If you request deletion of your data, we will remove it within 30 days, except where retention is required by law.
6Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of email communications at any time via the unsubscribe link in any email
- Opt out of SMS at any time by replying STOP
To exercise any of these rights, contact us at support@carbot.monster.
7Security
We implement industry-standard technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8Children’s Privacy
CarBot is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
9Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised “Last updated” date. Continued use of our service after changes constitutes acceptance of the updated policy.
10Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
CarBot
Email: support@carbot.monster